Last Updated: January 15, 2025
Introduction
Castle Commercial Capital, LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.castlecommercialcapital.com or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Fill out contact forms
- Sign up for newsletters
- Submit loan requests
- Interact with our website
The types of information we collect include:
- Contact details (name, email address, phone number)
- Financial information (loan request details, property information, personal net worth)
How We Use Your Information
We use the information we collect for the following purposes:
- Processing loan applications and requests
- Sending marketing communications about our services
- Improving our website and services
- Complying with legal obligations
Information Sharing and Disclosure
We may share your personal information with the following third parties:
- Lenders
- Underwriters
- Title companies
- Insurance companies
This information is shared specifically for:
- Lending purposes: To process and obtain financing as explicitly requested and consented to by you
- Due diligence: To complete required documentation processes
Important Note: While we share data for lending purposes, we do not share or sell your personal information, including mobile information, to third parties for marketing or promotional purposes. Text messaging originator opt-in data and consent information are never shared with any third parties.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. All collected data is stored in secured encrypted databases to maintain the safety of your personal information.
Cookies and Tracking Technologies
We do not use cookies or similar tracking technologies on our website. We do not collect website usage data or tracking information.
Children’s Privacy
We do not knowingly collect or maintain information from persons under 13 years of age (“children”), and no part of our website is designed to attract anyone under 13. If you are under 13, please do not use or access our website at any time or in any manner.
Data Retention
We retain your personal information in our secured and encrypted databases for a minimum period of 5 years. After this period, data may be securely purged and deleted from our systems.
Regulatory Compliance
While our operations do not currently meet the requirements for regulation under the General Data Protection Regulation (GDPR) or California Consumer Privacy Act (CCPA), we maintain high standards for protecting your privacy and personal information.
Contact Information
If you have questions, concerns, or comments about this Privacy Policy or your personal information:
Email: [email protected]
Phone: 800-598-5530 ext.2
Changes to This Privacy Policy
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
Your Acceptance of These Terms
By using our website, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.
